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Shipping Details
Last updated: July 27, 2026
Thank you for shopping with us! Here is everything you need to know about our shipping process.
PROCESSING TIME
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.
SHIPPING RATES & DELIVERY TIMES
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 10–21 business days (varies by destination)
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24–48 hours to update.
INTERNATIONAL SHIPPING
We ship to selected countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient. We are not responsible for delays due to customs.
LOST OR DAMAGED PACKAGES
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
CONTACT US
If you have any questions about your shipment, please contact us at: support@fenicia.store